GE Lighting, a Savant Company, Switches from SAP ChaRM
to Rimini Watch™ for Change Management, Achieves Operational
Efficiency and Uses Savings to Fund Innovation Projects
GE Lighting, a Savant Company, Reduces Redundancy and Increases Efficiency with Rimini Watch™
When evaluating potential solutions, GE Lighting, a Savant company, reviewed four main criteria for its new change management system:
- A robust system that supports approval processes
- Provides insight to “collisions” with changes
- Ability to document and move attachments
- Capability to migrate all its change history to the new tool
Rimini Watch for Change Management met these criteria and was selected. Rimini Watch exceeded expectations and provided the desired flexibility and seamlessness, and GE Lighting, a Savant company’s team saw a significant reduction in friction for its internal clients who relied on the change management system for their SAP landscape.
“There was a real partnership in helping our teams work through how it needed to be designed for us, how to get all of our historical documents migrated over, and how we utilize and manage it afterwards. Rimini Street made it easy for our team to make the change from ChaRM to Rimini Watch for Change Management,” said Theresa Szoke, vice president of information technology for Savant Systems, Inc., a global leader in the smart home and smart power spaces that purchased GE Lighting in 2020. “We were able to maintain quality in internal processes and have real cost savings to support our transformation agenda.”
From Tactical to Strategic, Rimini Street Powers GE Lighting, a Savant Company’s Competitive Goals
GE Lighting, a Savant company, is setting its sights to expand its investments into the smart home market, including further expansion of its Cync™ application capabilities. In addition, the budget funds saved with the switch to Rimini Watch are now being reinvested back into projects to accelerate their competitive vision.
The IT team is confidently leaning on Rimini Street to support their technology landscape, and the organization is reallocating their time and focus to high-impact projects.
“Day to day, we can focus more on our strategic direction versus on operational issues and getting deeper into analysis. We refer to our partner, Rimini Street, who is responsive, comes with the right analysis, and guides us through each step of the way. In the past year, we’ve moved 350 plus changes across five different landscapes without incident,” said Sanjay Sethia, senior manager of enterprise applications, GE Lighting, a Savant company. “I see a big advantage for my team, having Rimini Street onboarded with us.”
Explore the full Rimini Street portfolio of ultra-responsive, trusted and proven support, managed services, security, integration, observability, professional services and Rimini ONE™ outsourcing solutions for SAP, Oracle and Salesforce applications to support competitive advantage, profitability and growth.
GE is a trademark of General Electric Company. Used under trademark license.
About GE Lighting, a Savant company
Headquartered at historic NELA Park in East Cleveland, Ohio, GE Lighting, a Savant company’s roots date back nearly 130 years to Thomas Edison and the invention of the world’s first light bulb. Today, as part of Savant Systems, Inc., the company is bringing the future to light by ensuring brighter lives and a more sustainable world through innovation and energy efficiency in lamps, switches, fixtures and so much more. The company is also unleashing the ultimate personalized living experience through a growing suite of Cync™ smart home products that help consumers connect with confidence and experience the comfort, quality and security for which GE-branded products are known. Learn more at gelighting.com.
